powerhousesmarthome.com

Privacy Policy

Privacy Policy

Last updated: April 9, 2026

Powerhouse Smart Home (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information we collect

We collect information you provide directly to us:

  • Account information: name, email address, password (encrypted)
  • Order information: billing and delivery address, order history, payment method details (processed by Stripe — we do not store full card numbers)
  • Communication: content of emails or messages you send us
  • Usage data: pages visited, products viewed, cart contents, browser type, IP address

2. How we use your information

  • Process and fulfil your orders
  • Manage your PowerhouseClub membership
  • Send transactional emails (order confirmations, shipping updates)
  • Send marketing emails (where you have consented)
  • Improve our website and product selection
  • Comply with legal obligations

3. Email marketing

We use MailerLite to manage our email list. You consent to receive marketing emails by joining PowerhouseClub or checking the relevant box at checkout. You can unsubscribe at any time using the link in any marketing email. Transactional emails (order confirmations, dispatch notifications) will continue regardless of marketing preferences.

4. Cookies

We use cookies for essential site functionality (session management, cart), analytics (to understand site usage), and marketing (to show relevant ads). You can manage cookie preferences via the cookie banner or your browser settings. Disabling essential cookies will impair site functionality.

5. Data sharing

We share data only where necessary:

  • Delivery partners: name and address shared for fulfilment
  • Payment processors: Stripe processes payment data
  • Brand partners: where you purchase from a marketplace seller, that seller receives your order details
  • Email service: MailerLite stores your email and name for communications

We do not sell your personal data to third parties.

6. Data retention

We retain order and account data for 7 years for legal and tax purposes. Marketing data is retained until you unsubscribe. You can request deletion of your account data at any time (subject to legal retention requirements).

7. Your rights

You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; withdraw marketing consent at any time; request data portability.

To exercise any of these rights, email privacy@powerhousesmarthome.com.

8. Contact

For privacy-related questions: privacy@powerhousesmarthome.com